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Thread: All progress deleted

  1. #1
    Junior Member
    Join Date
    Jun 2015
    Posts
    1

    All progress deleted

    Yesterday at about 7pm all of my progress such as levels completed and all my unlocks and upgrades have disappeared. Also the challenges just say "new challenges coming soon". I don't know if this is a new update so all my progress has been wiped but now I will have to start from scratch . Also whenever I start the app back up it wipes everything. Help would be appreciated.
    Last edited by Du fosse; 19th June 2015 at 17:49.

  2. #2
    Community Manager
    Join Date
    Sep 2013
    Posts
    129
    Please contact the in-game support right from the game.
    There is a Support button in main menu.

  3. #3
    Junior Member
    Join Date
    Jul 2015
    Posts
    1
    My progress and unlocks have been wiped also. I tried the in-game support, but nobody answers. Is this a problem that will be fixed??

  4. #4
    Junior Member
    Join Date
    Jul 2015
    Posts
    2
    Yeah man, all my progress has been wiped too, I wasn't sure if it was my device or a app problem, I hope they fix it too so I don't have to start from scratch

  5. #5
    Junior Member
    Join Date
    Aug 2015
    Posts
    1
    I've had the same problem and have had no response from help either! When will I get everything back?

  6. #6
    Community Manager
    Join Date
    Sep 2013
    Posts
    129
    Quote Originally Posted by Ahodge87 View Post
    I've had the same problem and have had no response from help either! When will I get everything back?
    Try pressing the Synchronise button in options.
    A reinstall may also help if you have synced the progress before.

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